|Billing Policy and Procedure
Midwest Internet, Inc. Billing Policy and
In order for Midwest to provide the best service possible, it is
necessary that Midwest's billing policies and procedures, as outlined below, be
understood and followed.
- Subscribers must provide Midwest with complete, accurate and up-to-date
account information including legal name, address, telephone number,
and, if paying by that method, credit card/billing information.
Subscribers must update Midwest when any information changes
regarding their account.
- Subscribers are responsible for any and all charges on their account.
To dispute a charge, Subscribers must email an inquiry to
firstname.lastname@example.org within thirty (30)
days of the charge. Adjustments to accounts will not be made for
charges over thirty (30) days old.
- Subscribers will choose a billing method from the following options
by selecting either an automatic payment method (payments will be
deducted automatically each month) or a monthly payment method (user
will manually select payment method each month).
Prepaid Access Card
- Automatic credit card deduction:
Subscribers may pay for accounts by credit card. By providing
Midwest with credit card information, Subscriber expressly authorizes Midwest
or its agents to automatically bill Subscriber's credit card each month for
service. Such authorization by Subscriber shall remain valid until revoked
on-line by Subscriber at Midwest Internet's Member Services page found
at www.mw.net. Subscriber is
responsible for notifying Midwest of new credit card information, number, and
expiration dates. Please update this information on the Member Services page.
Midwest is not responsible for any charges or expenses, including but not
limited to overdrawn accounts and exceeded balances, resulting from charges
billed by Midwest.
- Paypal subscription:
Subscribers may pay for accounts through Paypal subscription. The Subscriber
will select the Paypal subscription button on Midwest Internet Bill Payment web
- Monthly invoices:
Subscribers may pay for accounts on a monthly basis. Invoices will be sent by email and
should be paid by one of the methods indicated on the Bill Payment web
- Dialup Subscriber accounts not paid by the due date are subject to
immediate suspension or
cancellation at Midwest's sole discretion. All other services are provided
according to individual contract terms. Email for suspended accounts is stored
for thirty (30) days before being deleted. During that thirty (30) day period,
Subscribers may pay all back charges, plus the current month's charges, and
access to their email will be restored.
- Midwest reserves
the right to change its fees and billing policies and procedures at any time.
The most current version of this policy, and other Midwest policies and
agreements, is provided on our website at www.mw.net.
- Subscriber is
responsible for any and all attorney and collection fees arising out of
Midwest's efforts to collect any unpaid balance on Subscriber's
[Back to About Us | Top
Subscribers and visitors to this website agree to abide by
Midwest Internet, Inc.'s Policies
and Agreements © 2001-2013 Midwest Internet, Inc. ALL
RIGHTS RESERVED. This website may also contain the trademarks and
service marks of other companies, and those trademarks and service
marks are the property of their respective owners.